Literaturnachweis - Detailanzeige
Autor/in | Auster, Ethel |
---|---|
Titel | User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective. |
Quelle | In: RQ, 23 (1983) 1, S.47-59 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
Schlagwörter | Stellungnahme; Information Needs; Information Retrieval; Interpersonal Communication; Interviews; Librarians; Library Services; Online Systems; Reference Services; Search Strategies; State of the Art Reviews; User Satisfaction (Information) |
Abstract | Presents literature that describes the online negotiation process in general terms and summarizes views of authors who have dealt with the interview in the reference process. Specific aspects of the online negotiation interview and the measurement of user satisfaction are highlighted. Ninety-one references are cited. (EJS) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |